Refund Policy

Last updated: August 13, 2026

Returns

We have a 4-day return policy, which means you have 4 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

• Be in the same condition as when you received it.
• Be unused and unworn.
• Have its original tags, where applicable.
• Be in its original packaging.
• Include valid proof of purchase or order details.

To request a return, please contact us at mysiarastore@gmail.com.

Returns must be approved by MySiara Store before the item is sent back. Items returned without contacting us and receiving return instructions may not be accepted.

Once your return request is approved, we will provide you with the necessary instructions for returning the product.

For any questions regarding returns, contact us at mysiarastore@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If you receive an item that is:

• Damaged
• Defective
• Incorrect
• Missing parts or accessories

please contact us as soon as possible with your order details and clear photographs or videos showing the issue.

We will review the issue and, where applicable, provide an appropriate resolution such as a replacement, refund, or other suitable solution.

Non-Returnable Items

Certain products may not be eligible for return due to their nature or applicable hygiene and safety requirements.

These may include:

• Personal care or hygiene products
• Customized or personalized products
• Products made specifically according to customer requirements
• Perishable products
• Products that cannot be resold due to hygiene or safety reasons
• Gift cards
• Products specifically identified as non-returnable on the product page

If you are unsure whether your product is eligible for return, please contact us before sending it back.

Sale Items

Products purchased during a sale or promotional offer may have different return or refund conditions. Any applicable restrictions will be communicated on the product page or during the purchase process.

Exchanges

If you would like to exchange an item for another product or variant, please contact us first.

Depending on product availability and eligibility, we may provide exchange instructions.

If the requested replacement is unavailable, we may offer another appropriate resolution, such as a refund where applicable.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the refund will generally be processed to your original payment method.

Please allow up to 10 business days for the refund to be processed after approval. The time required for the amount to appear in your bank account or payment account may vary depending on your payment provider or bank.

If you have not received your refund after the applicable processing period, please contact us at:

Email: mysiarastore@gmail.com
Phone: +91 98438 27895

Return Shipping

Return shipping arrangements and any applicable return shipping charges will depend on the reason for the return and the circumstances of the order.

For damaged, defective, or incorrect items, please contact us before shipping the product back so that we can provide the appropriate instructions.

Contact Us

For questions regarding returns, exchanges, refunds, or damaged products, please contact:

MySiara Store

Email: mysiarastore@gmail.com

Phone: +91 98438 27895