Shipping Policy

Last updated: August 13, 2026

Thank you for shopping with MySiara Store.

This Shipping Policy explains how we process, ship, and deliver orders placed through mysiara.shop.

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During periods of high order volume, sales, promotions, or unforeseen circumstances, processing may take longer than usual. If there is a significant delay, we will make reasonable efforts to inform you.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your delivery location and the shipping service available.

Estimated delivery times are not guaranteed and may vary because of:

• Delivery location
• Courier or logistics provider
• Weather conditions
• Public holidays
• High shipping volumes
• Transportation delays
• Incorrect or incomplete address information
• Other circumstances beyond our reasonable control

Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions communicated at the time of the offer.

4. Order Tracking

Once your order has been dispatched, we may provide a tracking number or tracking information where available.

You can use the provided tracking information to check the status of your shipment through the relevant courier or logistics provider.

Tracking information may take some time to become active after the order has been dispatched.

5. Delivery Address

Please ensure that your name, phone number, and complete delivery address are correct when placing your order.

MySiara Store is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to change the delivery address.

6. Failed or Missed Delivery

If the courier attempts delivery and the order cannot be delivered because the customer is unavailable, the address is incorrect, or the customer cannot be contacted, the courier may make additional delivery attempts or return the package to us.

If an order is returned to us because of an incorrect address, repeated failed delivery attempts, or the customer's refusal to accept the package, additional shipping charges may apply for re-delivery, where applicable.

7. Delayed, Lost, or Damaged Shipments

If your order appears to be significantly delayed, please contact us at mysiarastore@gmail.com with your order details.

If your package arrives damaged, please contact us as soon as possible and provide photographs or videos of the package and product.

We will review the matter and work with the relevant shipping provider to resolve the issue.

8. Wrong or Missing Items

If you receive the wrong product, a damaged product, or an item is missing from your order, please contact us as soon as possible.

Please provide your order number and clear photographs or videos where appropriate so that we can investigate and provide an appropriate resolution.

9. Delivery Confirmation

An order may be considered delivered when the shipping provider's tracking system confirms delivery to the address provided during checkout.

If the tracking information shows your order as delivered but you have not received it, please contact us promptly so that we can assist you in investigating the delivery with the shipping provider.

10. Contact Us

If you have questions about shipping or delivery, please contact us:

MySiara Store

Email: mysiarastore@gmail.com

Phone: +91 98438 27895