Terms of Service

Last updated: August 13, 2026

Overview

Welcome to MySiara Store.

The terms “we,” “us,” and “our” refer to MySiara Store. We operate the mysiara.shop website, including all related information, content, features, tools, products, and services provided through the website (collectively, the “Services”).

Our online store is powered by Shopify, which provides the technology that enables us to provide the Services to you.

By accessing, browsing, or using our website, or by purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refund Policy.

If you do not agree with these Terms, please do not use or access our Services.

1. Eligibility and Account

By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

When using our Services or placing an order, you may be required to provide information such as your name, email address, phone number, billing information, and shipping address.

You agree that the information you provide is accurate, complete, and up to date.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You must not use another person's account or provide false or misleading information.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, actual product colors and appearance may vary depending on your device, screen settings, lighting, photography, or other factors.

Product availability, specifications, prices, and descriptions may change from time to time.

We reserve the right to discontinue products or limit the quantity of products available for purchase.

3. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted when we confirm the order and begin processing it.

We reserve the right to cancel or decline an order in certain circumstances, including:

• Product availability issues
• Incorrect pricing or product information
• Suspected fraudulent or unauthorized transactions
• Incorrect customer or shipping information
• Technical errors
• Other circumstances where fulfillment of the order is not reasonably possible

If we cancel an order after payment has been received, we will arrange an applicable refund through the original payment method or another appropriate payment method.

Once an order has been accepted and processed, cancellation may not always be possible.

Returns, exchanges, and refunds are governed by our Refund Policy.

4. Prices and Payments

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time. The price applicable to your order will generally be the price displayed at the time you place the order.

Where applicable, taxes, shipping charges, or other charges will be displayed during the checkout process or communicated to you before completing your purchase.

You agree to provide accurate and complete payment information when placing an order.

Payments may be processed through third-party payment providers. We do not normally store your complete debit or credit card information.

5. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.

Estimated delivery times may vary depending on your location, product availability, courier service, weather, public holidays, logistical conditions, or other circumstances beyond our reasonable control.

Once your order has been handed over to the shipping or logistics provider, delivery is subject to the carrier's processes and conditions.

If an order is delayed, lost, damaged, or otherwise affected during transit, please contact us so that we can assist you in coordinating with the relevant shipping provider.

6. Returns, Exchanges and Refunds

Our returns, exchanges, and refunds are governed by our Refund Policy.

Please review the Refund Policy before making a purchase.

By placing an order, you acknowledge that certain products may be non-returnable or subject to specific return conditions.

7. Intellectual Property

All content available on MySiara Store, including but not limited to:

• Brand names
• Logos
• Product images
• Graphics
• Text
• Website design
• Product descriptions
• Videos
• Icons
• Layouts
• Other original content

is owned by or licensed to MySiara Store or its respective rights holders and may be protected by applicable intellectual property laws.

You may access and use the website for personal and lawful shopping purposes.

You must not reproduce, copy, modify, distribute, publish, sell, commercially exploit, or create derivative works from our website content without our prior written permission, except where permitted by applicable law.

8. Customer Reviews and Feedback

If you submit reviews, comments, photographs, suggestions, ideas, or other content to us, you agree that you have the right to provide that content.

By submitting content to us, you grant MySiara Store a non-exclusive, royalty-free right to use, reproduce, publish, display, adapt, and distribute that content for legitimate business purposes, including improving and promoting our Services.

You must not submit content that:

• Is false or misleading
• Violates another person's rights
• Contains unlawful, abusive, threatening, defamatory, or obscene material
• Infringes copyright, trademark, privacy, or other rights
• Contains malicious software or harmful code

We reserve the right to remove content that violates these Terms or applicable law.

9. Third-Party Services and Links

Our website may contain links, tools, payment services, applications, or other features provided by third parties.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the content, security, availability, or practices of third-party websites or services.

You should review the relevant third party's terms and policies before using their services.

10. Shopify

MySiara Store is hosted on Shopify.

Shopify provides the technology and infrastructure that enables us to operate our online store.

However, purchases made through our website are transactions between you and MySiara Store.

Shopify is not the seller of the products offered through MySiara Store and is not responsible for the products, orders, delivery, returns, refunds, or customer service provided by MySiara Store.

11. Privacy

Your use of our Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and share personal information.

Please review our Privacy Policy before using our Services.

12. Prohibited Uses

You agree to use our website only for lawful purposes.

You must not use our Services:

• For any unlawful or fraudulent activity
• To violate applicable Indian laws or regulations
• To infringe intellectual property rights
• To transmit malicious software or harmful code
• To interfere with the operation or security of our website
• To impersonate another person or organization
• To submit false or misleading information
• To attempt unauthorized access to our systems
• To use automated methods to disrupt or abuse our Services
• To collect personal information of other customers without authorization
• For any activity that could harm MySiara Store, our customers, service providers, or our website

We reserve the right to suspend or restrict access to our Services where we reasonably believe these Terms have been violated.

13. Errors and Inaccuracies

There may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, or other website information.

We reserve the right to correct errors and update information where reasonably necessary.

If an order has been placed based on a material error, we may contact you to discuss the issue and, where appropriate, cancel the affected order and provide an applicable refund.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the Services will always be uninterrupted, secure, error-free, or available at all times.

The website may occasionally be unavailable due to maintenance, technical issues, updates, network problems, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, MySiara Store will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, internet failures, technical problems, or unauthorized access caused by circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights, guarantees, or protections that cannot legally be excluded or limited under applicable Indian law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable costs arising from your unlawful use of our Services, your violation of these Terms, or your violation of the rights of another person.

17. Termination

We may suspend or terminate your access to our Services if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, abused our Services, or otherwise acted unlawfully.

Termination of access does not affect rights or obligations that arose before termination.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes relating to these Terms or your use of our Services shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws and the jurisdiction available to consumers under applicable law.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our Services, business practices, technology, or applicable laws.

The latest version will always be published on this page.

When we make changes, we will update the “Last updated” date above.

Your continued use of our Services after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Contact Us

If you have questions about these Terms of Service, please contact us:

MySiara Store

Email: mysiarastore@gmail.com

Phone: +91 98438 27895